Getting Help For Qdos' Products &
Services
Welcome to the Qdos Technology Support pages.
The
team at Qdos Technology is dedicated to assisting clients so that you can get
the most out of our software. The
following options are available if you would like to access more information
on using our products or to obtain assistance with problem
resolution:
Clients,
please LOGIN
(using your Qdos application login
& password) to access the Qdos
Support Help Desk & Support
Library.
Submit a
Service Request
If you need assistance with a product or service related issue, we
advise that you submit a Service Request to the Qdos Support Team. Our Team will respond to your Service
Request as promptly as possible (in cases where more detailed investigation is
required, we aim to respond within a 24 hour timeframe).
Alternatively, if your matter is of an urgent nature, please contact Qdos Technology for immediate
assistance from one of our Support Team members.
Quick Reference
Guides
There are over 60 Quick Reference Guides available online for our
client’s use. These ‘how-to’
documents provide step-by-step instructions on how to complete various tasks
in Qdos applications (for example, How
to Create an Account in Qdos CRM).
These guides also include screen images for easy understanding. It is highly recommended that you
utilise the available Quick Reference Guides if you need assistance on
completing tasks in Qdos applications.
Product Release
Notes
Qdos continually releases new product versions with new or enhanced
functionality. Check out our online Release Notes to find out what’s new in
the latest version of your Qdos software.
Qdos End-User
Training
Qdos
Technology offers group or individual end-user training sessions, led by
experienced training professionals.
Clients are guided through Qdos applications using comprehensive
training material, and we use a ‘hands-on’ approach during training sessions
to maximise the knowledge gained by each participant. Please contact Qdos Technology if you
require our training services.
Qdos Products
& Services
For
an overview of Qdos’ products & services please go to the Product Overview
& Services Overview pages.